支持我們的理由

Ashish Jha

~ Ashish Jha
總監, 美國哈佛大學全球健康研究所
Ashish Jha

我們的醫療服務質素評分和在醫智網上的醫療服務質素指標會為病人提供額外的資訊。美國社會和其他社會的經驗均顯示,病人問卷調查能夠為該醫院的醫療服務水平提供重要的指標。病人的經歷對於他們自己來說是重要的,但這些意見亦為整體醫療服務質素提供一個更廣泛意義的間接指標。

~ Ashish Jha
總監, 美國哈佛大學全球健康研究所
Ashish Jha
~ Ashish Jha
總監, 美國哈佛大學全球健康研究所
高永文

~ 高永文
局長, 食物及衞生局
高永文

香港奉行雙軌醫療制度,為市民提供安全優質的醫療服務。我們的醫療系統以高度專業的醫療團隊為骨幹,由公營及私營醫療界別共同提供全面而多元化的服務,包括一個收費低廉的公營醫療「安全網」,確保不會有人因經濟困難而得不到醫療服務;另一方面,有能力而又願意負擔醫療費用的人士,也可選用優質而個人化的私營醫療服務。

在公營機構方面,醫院管理局在規劃和提供以病人為本的服務時,會以服務質素和安全為首要考慮。舉例來說,該局設立了具效益的管治架構和制度,確保服務符合嚴格的臨牀標準。此外,該局也設立了收集病人意見的制度,通過廣泛的調查和使用者討論小組,與公眾保持溝通,了解他們對改善服務質素的意見。

除了公營界別外,我們亦推行了措施,確保私營醫療機構的服務質素和安全。我們正就私營醫療機構(包括私家醫院)的規管制度進行全面檢討。我們得到病人組織和社會各界的意見及支持,並將確保我們的規管制度與國際標準接軌。

公眾諮詢和參與是我們不斷求進、邁向卓越的過程中不可或缺的一環。面對有關公眾健康的各項挑戰,我盼望各方面能夠共同努力,建立一個既安全又具效率的醫療架構,保障廣大市民的身心健康。

~ 高永文
局長, 食物及衞生局
高永文
~ 高永文
局長, 食物及衞生局

你知道嗎?

仁安醫院

醫護人員(醫生、護士及其他)每天(以24小時計算)平均花多少時間照顧你 / 病人的病情?

  • 30%
    0 - 20 (分鐘)
  • 20%
    21 - 40 (分鐘)
  • 20%
    41 - 60 (分鐘)
  • 30%
    > 60 (分鐘)
給我的醫院評分

911

位病人已分享他們的住院經歷
--截至 15 / 07 / 2019

最新評論

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Went in for a planned procedure to remove certain masses in my airway and repair a naturally occurring defect. The surgeon and medical team were great and made a big effort to discuss everything with me and keep me at ease and comfortable throughout the whole procedure. The only issues I really ran into were occasional communication concerns, often from the ward stuff not talking about things or discussing them with me while I was there. The only thing that really was a big problem was the roommate I had, who was elderly and would become quite distraught whenever the nursing staff needed to do anything throughout the night. They finally moved me into a different room very late at night to help me get some rest, but I'd think this was something that should have been considered before putting me in that room considering the other patient had been there for at least a day before. Otherwise, the staff were very pleasant and helpful whenever possible and were able to communicate clearly in English, which was a big concern before going in. I'd definitely go back if need be.
James1234
James1234
發表於 18 / 03 / 2018