Our Quality of Care score and the quality of care indicators on HospitalAdvisor will be an additional source of information for patients. Experience in the US and elsewhere shows that patient experience surveys can provide important insights about the quality of care in the hospitals. Patients’ experiences are both important unto themselves and a very good proxy for broader quality of care.
Women in Hong Kong are mostly in charge of the health of their family - both their ageing parents and young children. This website is an important resource for women who have to navigate the hospital care of their family members. I hope that more carers will come forward to share their experience of hospitals in Hong Kong so we can all learn from and support each other
I/The patient was aware of the hospital and all medical costs of my/the patient's hospital care before I/the patient paid for my hospital medical treatment