HospitalAdvisor will capture the patient experiences of many people in Hong Kong, including those with disabilities, and those with chronic illnesses. With Hong Kong’s ageing population and the growing incidence of disability with age, people with disabilities are an important voice to capture. I encourage those with disabilities of all ages to use this platform and to share your patient experience in Hong Kong’s hospitals.. so we can all learn from this
A patient-centred health system aims at providing sufficient information to patients so that the latter could make informed decision on the treatment they are about to receive. A Human Rights-Based Approach (HRBA) emphasises that every person has basic rights which should be respected and protected. Every person has a right to the enjoyment of the highest attainable standard of health. These rights are protected by international law. I can agree no more that information on the internet nowadays is an efficient way of assisting patients to make the right decision on medical treatment. I am happy that HospitalAdvisor is willing to meet the challenge and step up to provide a platform for the betterment of patients and their carers. With a population of over 7 million people, Hong Kong is striving to maintaining quality service in the health sector with limited number of healthcare professionals joining the market every year. I trust that HospitalAdvisor will help patients in Hong Kong making good use of information, thus helping the service providers to make good use of their resources.
On average, how much time did the medical staff (doctors, nurses and others) spend with you/the patient each day (in a 24 hour period)?
Went in for a planned procedure to remove certain masses in my airway and repair a naturally occurring defect. The surgeon and medical team were great and made a big effort to discuss everything with me and keep me at ease and comfortable throughout the whole procedure. The only issues I really ran into were occasional communication concerns, often from the ward stuff not talking about things or discussing them with me while I was there. The only thing that really was a big problem was the roommate I had, who was elderly and would become quite distraught whenever the nursing staff needed to do anything throughout the night. They finally moved me into a different room very late at night to help me get some rest, but I'd think this was something that should have been considered before putting me in that room considering the other patient had been there for at least a day before. Otherwise, the staff were very pleasant and helpful whenever possible and were able to communicate clearly in English, which was a big concern before going in. I'd definitely go back if need be.