Lack of transparency is a particular problem for the international community in Hong Kong. If a patient does not speak Cantonese and has no network of family or friends in Hong Kong credentialing of medical services is almost impossible. I think HospitalAdvisor should be supported by all those who aspire to excellence in the provision of medical services in Hong Kong.
HospitalAdvisor will capture the patient experiences of many people in Hong Kong, including those with disabilities, and those with chronic illnesses. With Hong Kong’s ageing population and the growing incidence of disability with age, people with disabilities are an important voice to capture. I encourage those with disabilities of all ages to use this platform and to share your patient experience in Hong Kong’s hospitals.. so we can all learn from this
Would you recommend this hospital to a friend or family member?
Went in for a planned procedure to remove certain masses in my airway and repair a naturally occurring defect. The surgeon and medical team were great and made a big effort to discuss everything with me and keep me at ease and comfortable throughout the whole procedure. The only issues I really ran into were occasional communication concerns, often from the ward stuff not talking about things or discussing them with me while I was there. The only thing that really was a big problem was the roommate I had, who was elderly and would become quite distraught whenever the nursing staff needed to do anything throughout the night. They finally moved me into a different room very late at night to help me get some rest, but I'd think this was something that should have been considered before putting me in that room considering the other patient had been there for at least a day before. Otherwise, the staff were very pleasant and helpful whenever possible and were able to communicate clearly in English, which was a big concern before going in. I'd definitely go back if need be.