Our Quality of Care score and the quality of care indicators on HospitalAdvisor will be an additional source of information for patients. Experience in the US and elsewhere shows that patient experience surveys can provide important insights about the quality of care in the hospitals. Patients’ experiences are both important unto themselves and a very good proxy for broader quality of care.
HospitalAdvisor is a good example of innovation and technology in Hong Kong, It is a collaboration between global entities in academia and civil society, both the Harvard Global Institute in the US and The Zubin Foundation in Hong Kong. Healthtech is a growing trend around the world and I congratulate HospitalAdvisor for giving patients much needed information.
I knew who was designated to be responsible for my care when my doctor was not available.