As a parent advocate for children with special education needs, or SEN, my family like many in our community tend to be a higher than average user of hospital facilities. However, there is no meaningful information about the quality of care at hospitals, and the gap between the best and worst medical expertise and services at hospitals can be wide. The Zubin Foundation's initiative, HospitalAdvisor, carries with it the promise to make transparent a number of key factors that predict excellence in hospitals, including patient experience. We hope that this effort will help refocus hospitals that operate in an independent and isolated way to focus on quality control, integration, and coordination.
Women in Hong Kong are mostly in charge of the health of their family - both their ageing parents and young children. This website is an important resource for women who have to navigate the hospital care of their family members. I hope that more carers will come forward to share their experience of hospitals in Hong Kong so we can all learn from and support each other
On average, how much time did the medical staff (doctors, nurses and others) spend with you/the patient each day (in a 24 hour period)?
Excellent staff and facilities. The nurses were thoughtful, considerate and friendly. The facilities were clean and well managed. State of the art operating room and extremely well trained staff. I cannot say anything negative about my time in this hospital at all.